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Privacy Policy

This policy explains how Dermess handles personal information used to operate our store and serve customers.

Information we collect

We may collect contact, billing, shipping, account, order, support, device and interaction information that you provide or that is generated while using the store.

How information is used

We use information to process orders and payments, arrange delivery, provide support, prevent fraud, maintain security, comply with legal obligations, improve our services and send permitted communications.

Service providers and international processing

Necessary information may be shared with payment processors, hosting and analytics providers, fulfillment partners, carriers, professional advisers and authorities where legally required. Providers may process data in countries different from yours and are expected to protect it appropriately.

Cookies

Cookies support cart functions, account sessions, security, preferences and store analytics. Browser settings can limit cookies, but essential store functions may then be unavailable.

Retention and security

We retain information only as reasonably needed for the purposes above, legal compliance, disputes and fraud prevention. We use reasonable safeguards, but no online system can be guaranteed completely secure.

Your choices

Depending on your location, you may request access, correction, deletion, restriction, objection or portability, or withdraw consent. Contact service@dermess.shop. We may verify identity before completing a request.

Children

The store is not directed to children under 16 and we do not knowingly collect their personal information.